ORDERS

The website allows you to manage orders in a very simple way. Simply add the desired products to the shopping basket and follow the steps indicated to confirm the order. It is not necessary to be a registered user to purchase products through the website.

The basket allows the use of promotional codes, gift cards and loyalty points before confirming the order. It also allows the possibility of modifying the delivery address in the event that it is different from the usual address of the account, in the event that the user wishes to register.

The confirmation of the purchase order by the user indicates that the user accepts the specifications and characteristics of the product offered and is bound by the conditions of sale included in the description of the product or the offer published on the Website.

Ediciones Medina reserves the right to remove any product from our website at any time and/or to remove or modify any material or content thereof. It is the policy of Ediciones Medina to try to process all orders placed by its customers, but there may be exceptional circumstances that make it necessary to refuse to process an order after having sent the order confirmation, reserving the right to do so only in those cases in which delivery of the product purchased by a customer becomes impossible due to the fact that the purchase itself was made as a result of an error in the stock control system. In any case, we will try to give the best fulfilment and completion of the transaction. However, if this is still not possible for reasons not attributable to Ediciones Medina, the customer will be informed of this circumstance immediately, offering the possibility of immediate reimbursement of the amounts paid or the replacement of the product purchased by another of similar characteristics, at the customer’s choice.

SHIPPING MODALITIES

Ediciones Medina customers have several different shipping options available to them. These options depend on the area for which the package is destined and the total weight of the order, so the cost may vary, so please inform us of the cost prior to purchase.

Shipping costs are free for the whole of the Peninsula, the Canary Islands, Ceuta and Melilla. Shipping costs for the rest of the countries will be specified on the website. Ediciones Medina guarantees delivery within 7-10 working days for all products available at the time of order confirmation, provided that the order is placed on a working day. Orders confirmed on public holidays, Saturdays and Sundays will be processed on the first working day after the holiday. We have a delivery service for the whole Peninsula and different options for the Canary Islands, Ceuta, Melilla, as well as for the rest of Europe and America.

PAYMENT METHODS AND PRICES

Ediciones Medina has several ways of accepting payment for orders. Each with very high security standards to ensure payment in complete confidence. Payment can be made by bank card (Mastercard, Visa, etc.), Bizum to the account number or PayPal.

The price of the products will be clearly stated on the website, so that the user is aware of the prices (including VAT) and the method of payment at the time of purchase. The shipping costs correspond to those established in the previous clause of these Terms and Conditions.